Tivo, Remember that Customer Service is the New PR
This post was originally conceived as a rant but now I am writing it as a bit of constructive criticism and advice directed towards Tivo, as well as other companies that do any kind of Customer Service/Support or Public Relations (so that would be most companies out there, right?). We have always been taught [...]
Review: DLO TransDock Deluxe
I had the pleasure of testing out DLO’s TransDock Deluxe this past weekend. DLO (which, appropriately, stands for “Digital Lifestyle Outfitters”) was the second vendor from my MacWorld 2008 Tour that provided product to review, with Griffin Technology being the first. That simple fact alone earned it an extra notch on the “good rating [...]
